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Consultation & Refund Policy

Consultation Fees

Consultation fees are charged for professional immigration advice and assessment of individual cases.

 

Consultation services may include:

  • eligibility assessment

  • immigration strategy discussion

  • review of immigration options

  • general guidance on application procedures.

 

Payment Terms

Consultation fees must be paid in advance at the time of booking unless otherwise stated.

 

Refund Policy

Consultation fees are generally non-refundable once the consultation has been completed.

Refunds may be considered if:

  • the consultation is cancelled with adequate notice, or

  • technical issues prevent the consultation from taking place.

Refund decisions are made at the discretion of Align Horizons Immigration.

 

Service Agreements

If a client chooses to retain Align Horizons Immigration for immigration representation, a separate written service agreement will be provided outlining:

  • services to be performed

  • professional fees

  • payment schedules

  • refund terms.

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