Consultation & Refund Policy
Consultation Fees
Consultation fees are charged for professional immigration advice and assessment of individual cases.
Consultation services may include:
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eligibility assessment
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immigration strategy discussion
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review of immigration options
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general guidance on application procedures.
Payment Terms
Consultation fees must be paid in advance at the time of booking unless otherwise stated.
Refund Policy
Consultation fees are generally non-refundable once the consultation has been completed.
Refunds may be considered if:
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the consultation is cancelled with adequate notice, or
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technical issues prevent the consultation from taking place.
Refund decisions are made at the discretion of Align Horizons Immigration.
Service Agreements
If a client chooses to retain Align Horizons Immigration for immigration representation, a separate written service agreement will be provided outlining:
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services to be performed
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professional fees
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payment schedules
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refund terms.
